Frequently Asked Questions

Why Register with Wayne Cooperative Insurance?
Register with Wayne Cooperative Insurance Company, for online access to your billing information. Pay your bill. We do accept Visa, Mastercard, Discover, American Express Credit Cards and E-Check payments on line.
More detailed Policy and Claim information will soon be added to the Web. We are currently working on these and other features, in our continued commitment of providing you, the policy holder, with complete account information and management.
What do I need to register?
You will need your Wayne Cooperative Insurance Policy Number and Insured's Zip Code available when signing up for access to your online WCIC Account Management.
Notice for Yahoo Mail, Gmail, and Hotmail Users.
Some SPAM MAIL FILTERS may place our registration email message and any other email message from Wayne Cooperative Insurance into their SPAM FOLDER. 'If you did not receive the registration email, please check your spam folder'. If your SPAM FILTER has blocked our message as SPAM,  you must change that setting to add Waynecoopinsco.com as a SAFE SENDER, so that any future email messages will go directly into your inbox.
What do I do if I forget my password?
If you have forgotten your password, please return to the Logon page and click on the "Forgot your password?" link, and a password will be sent to the email address used during your registration.
When is www.Waynecoopinsco.com  available?
For your convenience, Waynecoopinsco.com is available seven days a week.
Technical questions or problems may be sent to Web Support.
Can I Choose a Payment Plan?
At the present time, Eligibility for and Setting Up a Payment Plan Option is not available to the policy holder, using the on line account management portal. If you would like to use the Payment Plan Option, you will need to contact an Agent, or you may mail in the payment using the "Detach & Return With Payment" voucher included with your invoice. Wayne Cooperative is currently working on this option and expects to make this feature available to the online Policy Holder Account Management Service early in December 2008.
What browsers work best on your website?
For optimal performance we recommend you use one of the following browsers when viewing the site.
Microsoft Internet Explorer 6.0,  Microsoft Internet Explorer 7.0,  Macintosh Safari 3.1, Firefox 2.0, Opera 9.5.
How do I view PDF files?
Many of our forms are machine-read and we also depend on accurate reproduction. In order to make these documents and forms available to the widest audience, Wayne Cooperative Insurance, uses the Portable Document Format (PDF), developed by Adobe. PDF files are printer independent and can easily print a duplicate of the original publication using any graphics printer.
In order to view or print these files in the PDF format, you will need to download and install the free Adobe Reader on your computer. This link will take you to the Adobe Web site so you may download the Adobe Reader. You may wish to review Adobe's privacy notice, since their information collection practices may differ from ours. In addition, our linking to this site does not constitute an endorsement of any products, services or the information found on the Adobe Web site.
How is my personal information kept safe?
We use SSL ( Secured Socket Layer) protocol to encrypt your information as it travels between your computer and our servers.
Wayne Cooperative does not collect, store or maintain any credit card or bank account information on its servers. All financial transactions submitted, via Wayne Cooperative's e-payment services, are processed by the secure third party firm Authorized.Net.

  

 

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